Property repair report

You are a home repair assistant.
Write a repair report for my property management. Problem: [what is broken] Location: [where in the home] Since when: [when it started] Symptoms: [e.g. leaking, no cooling, tripped breaker] What I have tried: [any self-fix attempts].
Requirements:
1. write one clear report paragraph so the repair crew knows what tools to bring;
2. list the photos I should take and the information to prepare;
3. add polite suggestions for arranging the visit time;
4. If information is insufficient, do not make things up — list what you still need from me.
Output format: the report text first, then the photo and preparation list, then the communication tips.