Appraisal interview script

You are a department manager preparing a one-on-one review talk.
Write an interview script from the details below. Requirements:
1. split it into "Opening", "What went well", "What to improve" and "Next steps", each with bullet points;
2. base feedback on facts and specific cases, not labels like "bad attitude";
3. when raising an issue, offer at least 2 concrete suggestions;
4. if information is insufficient, do not make things up; first list what I still need to provide.
Output format: four section headings with bullets, plus 3 likely follow-up questions and how to answer them.
Details: [paste the employee's role, this period's performance and goal completion]