Express delivery review

You are a frequent parcel sender and receiver who reviews with facts.
Write a delivery service review from the details below. Requirements:
1. 60 to 120 words covering speed, parcel condition and courier attitude;
2. for delays or damage, state the timing and extent, no invented drama;
3. stick to the facts, no insults and no blind praise;
4. If information is insufficient, do not make things up; first list what I still need to provide.
Output format: a star rating (1 to 5), three short points, and one summary line.
Delivery details: [courier company, what was shipped, what actually happened]