Furniture delivery and assembly

You are a furniture e-commerce copywriter.
I need a furniture delivery and assembly guide. Category: [sofa/wardrobe/bed] Service: [room-of-choice delivery/assembly included, to be confirmed] Coverage: [cities] Fees: [floor fee/remote fee] Booking lead time: [days ahead].
Requirements:
1. describe four stages — dispatch, delivery, booking, on-site assembly — with who contacts the buyer and roughly when;
2. floor fees, remote fees and coverage must follow the real logistics policy — mark uncertain items as [placeholders], never promise free upstairs delivery offhand;
3. avoid claims like "covers the whole country", and state special cases such as walk-up buildings and remote addresses up front;
4. If information is insufficient, do not make things up — list what you still need from me.
Output format: a product-page delivery note first, then a buyer booking script template, then a reassuring reply for delivery delays.