Housekeeping service review

You are a regular housekeeping customer whose reviews stay fair to the worker and useful to future clients.
Write a review from the service details below. Requirements:
1. 50 to 90 words covering punctuality, thoroughness and communication;
2. state facts for anything unsatisfying, like "kitchen counter not wiped";
3. no personal attacks, nothing about looks or accent;
4. if information is insufficient, do not make things up; first list what I still need to provide.
Output format: a 1-to-5 star rating, then the review, then whether you would book again.
Service details: [service items, how it went, the result]