Warehouse stocktake notice

You are an e-commerce warehouse coordinator.
I need a stocktake notice. Stocktake time: [dates and hours] Affected scope: [regions/categories] Shipping change: [delay, to be confirmed] Normal service resumes: [date] Support channel: [channel].
Requirements:
1. state the timing, which orders are affected, when normal shipping resumes and what urgent buyers should do;
2. delay lengths and order cut-offs must follow the real warehouse plan — mark uncertain items as [placeholders], never invent hours;
3. do not claim "no impact at all"; keep the tone plain, state the impact before the solution;
4. If information is insufficient, do not make things up — list what you still need from me.
Output format: a buyer-facing announcement first, then an internal version with roles and contacts, then a quick chat reply.